Privacy Policy



Vonlane values the privacy of those who use our website (the "Site"), products and services an makes all commercially reasonable efforts to protect it. This privacy policy discloses the privacy practices of Vonlane ("Vonlane", "we", "our" or "us"), which owns and operates the website, Your access to and use of the Vonlane Website ("Vonlane Services") are subject to Vonlane's Terms of Service and all applicable laws. This privacy policy describes how and when Vonlane collects, uses, and shares information when you use Vonlane Services. Vonlane may receive your information through our website, email notifications, or other interactions with Vonlane Services. When using any Vonlane Services you consent to the collection, transfer, manipulation, storage, disclosure or other uses of your information as described in this Privacy Policy. Regardless of which country you reside in or supply information from, you authorize Vonlane to use your information in the United States and any other country where Vonlane operates.
We value your comments about our privacy statement and invite you to e-mail us with inquiries, suggestions and complaints at: Please read the following to learn more about what information we collect, what we do with that information, and how we may use your personal information.

Information Collected

How Information is Collected. In order to enhance your user experience and improve the Vonlane Services, Vonlane collects information about you from two sources: (i) information you affirmatively give to us; and (ii) information automatically collected when you use any Vonlane Services.

Information You Affirmatively Give Us. In the course of using Vonlane Services, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, and information on your use of and activities at our website that may be connected with you ("Personal Information"). Personal Information that we collect may include, but is not limited to, your name, phone number, travel information, email address and home and business postal addresses. Personal Information may also include information you supply to us concerning your preferences and interests expressed in the course of using Vonlane Services.

Information Automatically Collected. We also collect information about your visit from the browser or Vonlane application on your computer or mobile device, including IP address, cookies and the pages you request - to analyze trends, administer the site, track your navigation of the site, deliver relevant advertisements and gather broad demographic information for aggregate use (note that IP addresses are not linked to "personally identifiable information"). Additionally, we collect aggregate information from multiple users without personally identifying individuals, such as geographic region, which we may share with our business partners - to improve understanding of customer needs and provide relevant services.

By choosing to use Vonlane Services, you are giving Vonlane permission to use and store such information consistent with this privacy policy.

Creating a Vonlane Account and Profile Information. When you create a Vonlane account, you provide access credentials in the form of an email address and password.

How We Use Personal Information

Use of Personal Information. Personal Information is or may be used for the following purposes: (i) to provide and improve Vonlane Services, (ii) to administer your use of Vonlane Services, (iii) to better understand your needs and interests, (iv) to fulfill requests you may make, (v) to personalize your experience, (vi) to provide or offer software updates and product announcements, and (vii) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties.

We use information we obtain by technical means (such as the automatic recording performed by our servers or through the use of cookies) for the above purposes and in order to monitor and analyze use of Vonlane Services; for technical administration of Vonlane Services; to increase functionality and user-friendliness of Vonlane Services; to better tailor Vonlane Services to your needs, and to generate and derive useful data and information concerning the interests, characteristics, and use behavior of our users.

Sharing of Information. When you send information to Vonlane Services, you are granting Vonlane permission to use and take other actions with respect to such information (as described in the Terms of Service), in order to provide Vonlane Services.We do not share, sell, rent or otherwise distribute this information to others, except as disclosed in this Privacy Policy.Vonlane may share your information with others outside of Vonlane under the following circumstances:

  • We have your explicit consent to share the information;
  • We need to share your information to fulfill your service request;
  • We wish to contact you with information about services from our business partners;
  • We have a good faith belief that sharing or otherwise permitting access, disclosure, use or preservation of such information is reasonably necessary in order to comply with our legal obligations;
  • We believe it is necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons or property;
  • We believe it is necessary to investigate potential violations of our Terms of Service, or to enforce those Terms of Service;
  • We have a relationship with an affiliate or partner that you have an online or off-line (non-Internet) relationship with, or have visited the affiliate or partner's website that links to or mentions Vonlane Services, and have registered for Vonlane Services through the partner or affiliate's program or website.

With Whom Information is Shared

Public Information - Vonlane may share as it sees fit information that you voluntarily make public. Since such public information can be accessed by the public and used by any member of the public, such use by third parties is beyond the control of Vonlane.

Personal Information - Vonlane collects personal information (name, address, email, date of birth, etc.). We use the information we collect during the purchase process for billing purposes, to fill your orders, for administrative, analytical, correspondence, and operational purposes. Vonlane uses a third party processing company, Braintree Payments, for credit card processing. We have required Braintree Payments to commit to contract (1) to provide protections for your personally identifiable information that are no less protective than those set out in this Policy, and (2) to use your personally identifying information only for the purposes for which you have engaged Vonlane. Vonlane is not liable for the acts or omissions of these third parties except to the extent required by applicable law. Vonlane will never share your personal information without your consent, unless compelled to do so by law.

Under narrow circumstances, Vonlane may disclose your personal information without asking for your consent to protect the legal rights of Vonlane or its affiliates, and each of their respective investors, directors, officers, employees, agents, and suppliers; to protect the safety and security of users of the Vonlane Services or to enforce our Terms of Services; to protect against fraud or for risk management purposes; or to comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required. If you notify us that you believe your legal rights have been violated by Vonlane or another user of Vonlane Services, we may provide the information that you provide to us to others to the extent that we believe it is necessary to evaluate and respond to your complaint. For instance, if you submit a notice of copyright infringement to us, we may send a copy to the person or entity who uploaded, stored, or transmitted the material addressed by the communication.

Non-Personal Information and Aggregate Data

Vonlane may share with third parties your non-personal information and related aggregated data. For example, Vonlane may share IP addresses or general demographic information of its users to provide anonymous aggregated data to business partners about the volume of use on Vonlane Services and the specific Vonlane Services in which users are most interested. Because this form of data does not identify particular users, these third parties will not be able to contact you based solely on this data.

Change of Control

If Vonlane sells all or part of its business, makes a sale or transfer of assets, is otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, Vonlane may transfer your personal information and non-personal information to one or more third parties as part of such transaction.

How You Can Control the Information We Collect, Use and Share

You have the choice about whether to disclose your personal information or other information about yourself to Vonlane. Regardless of your choices with respect to promotional communications and updates regarding content, Vonlane may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.


Cookies are small data files that a website you visit may save on your hard drive that usually includes an anonymous unique identifier.A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address. Vonlane Services use cookies for user authentication, keeping track of your preferences, promotional campaigns that require user identification, keeping track of our audience size and traffic patterns, and in certain other cases.You can configure your browser to accept cookies, reject cookies or notify you when a cookie is being used.


The Vonlane website and services may contain links to other sites. Vonlane is not responsible for the privacy policy or other practices employed by websites linked to, or from, our web site nor the information or content contained therein. This privacy statement applies solely to information collected by this website.

International Users

Vonlane abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. The following link provides more information about the U.S. Department of Commerce Safe Harbor Program.

Our Policy Toward Children

This Site is not directed to children under 18 years of age. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at If we become aware that a child under 18 has provided us with Personal Information, we will delete such information from our files.

Changes and Updates

From time to time, we may make changes to this privacy policy. In order to ensure that you are familiar with our most updated policies and practices, you should check the effective date indicated above of this privacy policy each time you use Vonlane Services. If we make any changes, we will notify you of such changes by posting the updated privacy policy on the Vonlane Website. We may also send you an email alerting you of such changes. You will be bound by any such changes to the policy when you use Vonlane Services after those changes have been posted. If we make material revisions concern practices where we have represented that we will obtain your consent to use or disclose your personal information, we will obtain your consent before taking any action inconsistent with those representations.

If Vonlane should ever sell its assets, merge with another entity or file for bankruptcy, information collected from this website and in the operation of the services may be transferred as assets of Vonlane.

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